Shipping policy

 

Shipping Policy

At The Lexury Brand, we strive to ensure your order is delivered in a timely and efficient manner. Most of our products are made-to-order so please be patient with us. Please review our shipping policy below:

Order Processing:

  • Orders are processed within 1-14 business days.
  • Custom order may take an additional 3-4 business days.
  • You will receive a confirmation email once your order has been fulfilled AND shipped.

Shipping and Delivery:

  • Delivery times vary based on your location and the shipping method selected.
  • Please ensure all shipping information is accurate to avoid delays.

Responsibility:

  • The Lexury Brand is not responsible for mis-delivered or lost mail. The responsibility for entering the correct address lies with the customer.
  • If you realize that you entered an incorrect address, please contact us immediately at support@thelexurybrand.com. We will make every effort to update the address before the order is shipped.

Tracking Information:

  • Once your order is shipped, you will receive tracking information to monitor your shipment's progress.

International Shipping:

  • International shipping may be subject to additional customs fees or import taxes. These charges are the responsibility of the recipient.

Contact Us:

Thank you for choosing The Lexury Brand. We appreciate your business and look forward to serving you.